General InformationLocation: Québec City, Quebec, CanadaDate: Friday, May 29, 2026Job Type: Full-time; Job Level: Individual Contributor; Seniority Level: Associate; Currency: CAD; Base Salary: $37,980–$75,960 annuallyBenefits: medical, dental, life insurance, Employee Assistance Program, Paid Time Off, holidays, disability, retirement benefitsDescription & RequirementsAbout Xerox Holdings CorporationFor more than 100 years, Xerox has redefined the workplace experience, expanding into software and services to sustain hybrid workplaces.Primary ResponsibilitiesOffer outstanding service to our clients.Manage call‑resolve issues in accordance with customer SLA agreements to maintain customer relations and optimize satisfaction.Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large‑scale production equipment.Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit, and utilization of remote resolution software.Take responsibility for customer satisfaction; by serving as the primary customer contact and providing all maintenance, production,



and supply inventories of assigned equipment.Provide assistance and guidance to other team membersregarding policies, procedures, and overall equipment repair best practices.Skills and QualificationsSenior electromechanical experience, including using a multimeter to troubleshoot electrical circuits and reading electrical schematics. Prior roles may include HVAC/Cable Internet technician, electrician, automotive mechanic, repair technician, or military/veteran experience.Superior time management skills and reliability.Dependable employees who meet deadlines.Valid driver's license, appropriate insurance coverage, and clean driving history.Motor Vehicle Record (MVR) included in the background check.Ability to lift 50 pounds, walk, stand, squat, bend, and drive over 50% of the workday. Safety priority, especially around electrical components.Success in the First 60 DaysComprehensive understanding of company and customer service culture.Explicit expectations regarding call load, territory alignment, and client satisfaction.Thorough knowledge of equipment and inventory needs to support the territory.Actively and correctly completing service calls independently.#J-18808-Ljbffr

📌 Technicien(Ne) De Service Sur Le Terrain (Production) - C$37,980 - C$75,960 A Year
🏢 Xerox Holdings
📍 Winnipeg