Job OverviewJob Type: Permanent. Work Model: Hybrid (3 days in office): 2 days – Downtown Toronto & 1 day – North York. Start Date: ASAP.Role SummaryThe Technical Environment Engineer is responsible for ensuring the stability, performance, and availability of QAT and non-production environments across complex enterprise platforms. This role leads incident triage and resolution, performs advanced technical troubleshooting, and serves as a key liaison between application teams, infrastructure teams, and external partners. Exceptional communication skills and solid ownership are essential to drive timely issue resolution and continuous improvement.Must Have Skills1-3 years of experience in QA, web development, supporting QAT and non-production environments in enterprise-scale systemsStrong experience handling, prioritizing, and resolving incidents and service requests using tools such as JIRA and ServiceNowExperience performing QA activities including functional testing, regression testing, integration testing, and user acceptance testing (UAT)Proven ability to analyze system, application,



and infrastructure logs to diagnose and resolve issuesSolid understanding of APIs, endpoints, and service integrationsHands‑on experience with Dynatrace, OpenShift, ELK stack, and AWSAbility to lead incident triage, escalation, and root cause analysis activitiesExtremely strong communication skills, with the ability to collaborate effectively with multiple internal and external teamsNice to HaveHands‑on coding or scripting experience (e.G., Java, Python, Shell, PowerShell)Experience supporting cloud‑native, containerized, or microservices‑based architecturesFamiliarity with CI/CD pipelines, deployment processes, and release managementPrior experience in financial services or other highly regulated environmentsExperience creating and maintaining runbooks, operational documentation, and knowledge articles in ConfluenceExperience mentoring junior engineers or providing technical leadershipEducationBachelor’s degree or Diploma in Computer Science, Information Technology, Engineering, or a related field.Salary60K+.#J-18808-Ljbffr

📌 Technical Environment Engineer - Toronto - C$60,000 A Year (Winnipeg)
🏢 Dawn InfoTek
📍 Winnipeg