Job Title: Senior DevOps & Customer Implementation EngineerJob ID:84652Location:Vancouver, BC (Onsite 5 days per week)OverviewOur client is on a mission to transform the corporate learning experience. Our AI-powered Performance Learning Management System (PLMS) ensures that what people learn directly translates into real performance at work. By guiding learners step by step to master the capabilities required for their roles, we help organisations accelerate performance at scale.Corporate learning needs a revolution — and we’re building the platform to deliver it.What You’ll Be DoingWe’re hiring an Senior DevOps & Customer Implementation Engineer to strengthen, automate, and scale the cloud infrastructure that powers a high-growth, AI-enabled SaaS platform.This role sits within the Engineering team and works closely with North American Customer Success and Delivery teams to support customer implementations across SSO, SFTP, and data integrations. You’ll combine deep AWS platform engineering with light customer-facing technical work, owning the systems, tooling, and workflows that enable seamless onboarding for enterprise and strategic customers.You’ll work extensively across AWS, particularly Cognito, Lambda, ECS/Fargate, and S3, improving authentication, HRIS and data feed integrations, provisioning workflows, and internal tooling — with a strong focus on automation, reliability, and scale.Infrastructure & Platform EngineeringOwn and improve AWS-based integration infrastructure with a focus on automation, scalability, and reliabilityEnhance internal tooling for SSO setup, data feed processing, and workplace provisioningImprove authentication and provisioning workflows with repeatable, automated solutionsLead improvements to HR data feed integrations, including performance, observability, and maintainabilityBuild secure,



automated processes for creating and managing multi-tenant SaaS environmentsCustomer Implementation SupportPartner with Customer Success and Delivery teams to support complex customer integrationsProvide expert guidance during onboarding across SSO, SFTP, APIs, and data feedsImprove diagnostics through better logging, monitoring, and observabilityContribute to internal documentation and technical playbooksAutomation, Security & ReliabilityIdentify and eliminate manual processes through automation and toolingBuild internal CLI tools, scripts, and microservices to accelerate onboardingStrengthen observability with dashboards, alerts, and health checksMaintain infrastructure-as-code templates for identity, networking, and provisioningEnsure authentication and integration pathways follow security best practicesParticipate in incident reviews and improve platform resilienceWhat You Must HaveStrong hands-on experience with AWS (Cognito, Lambda, IAM, ECS/Fargate, SQS, DynamoDB, API Gateway)Experience with infrastructure as code (Terraform, CDK, or CloudFormation)Proficiency in Python and TypeScript/JavaScript for automation and backend servicesSolid understanding of identity and authentication standards (SAML, OIDC, OAuth 2.0, SCIM)Experience with SFTP, file-based integrations, ETL pipelines, or HRIS data ingestionFamiliarity with multi-tenant SaaS architectures (strong plus)Comfortable using AI-assisted development tools (e.G. Copilot, Cursor, Claude)Experience integrating AI or LLM-powered components into production systems is a plusSalary/Rate Range$100,000 – $150,000BenefitsHealth and Dental Benefits9% RRSP MatchThank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.For more information about TEEMA and to consider other career opportunities, please visit our website at www.Teemagroup.Com#J-18808-Ljbffr

📌 Senior Devops & Customer Implementation Engineer - $100,000 - $150,000 A Year (Toronto)
🏢 TEEMA
📍 Toronto