Join our Hotel Operations team as a Night Audit Attendant for Lizard Creek Lodge. This is a front desk, guest facing position where you will ensure the first line of contact with our guests is running smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a robust passion for mountain culture, this is the role for you.

Expectations & Responsibilities

- complete hotel reservations, maintain current bookings and enforce cancellation policies
- complete guest check-ins, room reservation modifications, and guest check-outs
- coordinate with the maintenance and housekeeping team to ensure guest inquiries are handled in timely fashion
- sell lift tickets, ski/board repair packages, snow lessons, dinner reservations, spa appointments, and any other hotel or ski packages as needed by the business and/or guests
- know and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
- produce reports as required for housekeeping and maintenance out of central reservation system and other systems
- be trained in, know and follow all safe work procedures included in the Safety Management Program




- complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels

Qualifications

- Physically fit and able to perform somewhat demanding work
- Comfortable working at a desk for multiple hours at a time
- Experience working in hotels and hospitality is an asset (training provided)
- Ability to work well independently and as part of a team
- Strong commitment to safety and following procedures

Conditions

- Frequent standing, walking, bending, and use of hands and arms
- Some moderate lifting

We Offer

- $20.00 per hour + $1.50 per hour during night audit shifts as per Collective Agreement
- Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
- Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
- Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
- Join a fun and passionate team to share RCR mountain adventures with!

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📌 Night Audit Attendant - Full-time Year-Round (Fernie)
🏢 Resorts of the Canadian Rockies
📍 Fernie