Enhance member satisfaction as a Client Experience Advisory Agent with Desjardins. This full-time in office role focuses on providing tailored financial support and advocating digital solutions.
In this hands-on role, you'll address client needs while promoting Desjardins' cooperative values. Your expertise will cover financial products and services, advising members, and facilitating smooth transactions. You'll identify opportunities for business development and maintain strong client relationships through focused service delivery.
Key Responsibilities:
• Support clients with financial products and technological tools
• Promote business development through service delivery
• Assist clients with fraud or transaction irregularities




• Stay updated on financial services and product standards
• Ensure compliance with security and risk management
Requirements:
• High school diploma in a related field
• Minimum of three years of relevant experience
• Knowledge of French and intermediate English proficiency
• Familiarity with Desjardins and competitors' products
• Availability to work one evening per week
Become a valued ambassador for financial empowerment at Desjardins, focusing on client satisfaction and technological engagement.
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📌 Client Experience Advisory Agent Desjardins (LaSalle)
🏢 Desjardins
📍 LaSalle