Drive customer satisfaction as a Client Success Account Coordinator with CarltonOne. This key role supports program execution and client queries to enhance engagement and loyalty initiatives.

As a Client Success Account Coordinator, you will assist Client Success Managers in launching and managing client programs. Your responsibilities include handling day-to-day queries, managing data, and ensuring platform accuracy. The role demands exceptional attention to detail, time management skills, and the capability to handle multiple priorities effectively.

Key Responsibilities:



• Support the launch and management of new client programs • Resolve ticket-based queries and escalate issues to CSMs • Generate ad-hoc and scheduled reports for clients • Assist with administrative support for the Engagement team • Provide feedback for process improvements to enhance service

Requirements: • Experience in managing multiple projects simultaneously • Proficient in Microsoft Office Applications • Excellent communication and interpersonal skills • Ability to thrive in a quick-paced environment • Detail-oriented with strong analytical thinking

Support CarltonOne clients by delivering effective program management and solution-driven support. #J-18808-Ljbffr

📌 Client Success Coordinator at CarltonOne (Winnipeg)
🏢 Socket.dev
📍 Winnipeg