About the JobWe’re looking for a detail‑oriented, technically curious implementation specialist to support the rollout and ongoing optimization of a healthcare SaaS platform used by enterprise clients. This role partners closely with Product, Development, and client stakeholders to translate business requirements into scalable platform configurations using low‑code/no‑code tools. You’ll play a key role in onboarding, testing, process improvement, and ongoing platform optimization in a highly collaborative, fast‑moving environment.What You’ll DoExecute and maintain client platform configurationsUse Jira to report configuration bugs and communicate client change requestsRun end–to–end configuration testing,



partnering closely with Development to resolve issuesShare work in progress with stakeholders to ensure alignment and timely approvalsDevelop transparent documentation and training resources for internal teams and client stakeholdersIdentify opportunities to streamline or templatize common client configurationsParticipate in requirements gathering and refinement sessionsIdentify and implement product operations processes to improve efficiencyProvide client feedback to the Product Manager to improve configuration tools and usabilityWhat You’ll Bring3+ years of experience in SaaS implementation, product operations, platform configuration, or related client‑facing technical rolesComfortable leading live training sessionsSolid project management, communication, and technical skills with the ability to manage client engagements and internal stakeholdersProven ability to manage multiple priorities, work independently, and drive projects to completion with minimal guidanceExcellent organizational, communication, and problem‑solving skillsHigh attention to detail and comfort working in fast‑moving, evolving environmentsCompensation$65,000 - $85,000 CADBenefitsASMBL offers employees paid medical, dental, and vision insurance, 401k/retirement matching, and generous PTO.#J-18808-Ljbffr

📌 Software Implementation Specialist - Asmbl (Burlington) - C$65,000 - C$85,000 A Year (Quebec City)
🏢 ASMBL
📍 Quebec City