At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. Compensation and Benefits Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. Discretionary Annual Bonus: Opportunity for a discretionary bonus based on individual performance and company success. Comprehensive Perks: Health and dental plans with 100% of the premiums covered. Employee Assistance Program to support mental well‑being and resources for personal challenges. Retirement Plans: Robust retirement savings options to plan for the long haul. Hybrid Work Environment: Hybrid work model combining remote and in‑office working. At the corporate head office, a relaxed and cooperative environment with breakout rooms, snacks, and a variety of resources to stay energized. Perks and Rewards: Tuition assistance and professional development reimbursement, discounts, and recognition programs to celebrate contributions. HR Business Partner National Money Mart is hiring an HR Business Partner to support our Canadian and US store network. Reporting to the Human Resources Manager, the HR Business Partner operates as a strategic and consultative partner to employees and management in the retail stores, supporting all aspects of the employee lifecycle: recruitment, employee relations, performance and talent management, change management and organizational effectiveness. We are looking for an experienced HR Business Partner who has a demonstrated ability to operate effectively in a remote environment.



The ideal candidate has employee relations experience and the foundational HR knowledge to fulfill the responsibilities of this role. What You’ll Do Recruitment Assists with managing job ads through the Greenhouse Applicant Tracking System (ATS) Partners with leaders to develop sourcing plans for geographic areas difficult to fill Reviews key metrics with managers and informs sourcing plans with our advertising partner Employee Relations Act as primary HR contact to employees and managers within the assigned business line to ensure they receive appropriate support and follow‑up. Maintains in‑depth knowledge of legal requirements related to day‑to‑day employee management, reducing legal risks and ensuring regulatory compliance. Conducts effective, thorough, objective workplace investigations; ensures appropriate responses related to Health and Safety, Hotline complaints, etc.; involves/escalates as required. Manages and resolves complex employee relation issues and addresses third‑party claims. Consults regularly with management and provides guidance where appropriate, including HR policy guidance and interpretation. Works in conjunction with managers to make termination decisions and execute. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Supports engagement initiatives, including employee surveys and focus groups to measure employee satisfaction and engagement. Provides employment verification documentation and other administrative support, where required. Performance and Talent Management Provides day‑to‑day performance management guidance to managers (e.G., coaching, counseling, career development, disciplinary actions). Coaches, assists, consults with performance and development decisions (Performance Improvement Plans, Progressive Discipline, Development plans and programs). Consults on all promotions within area of responsibility and provides compensation recommendations/guidelines. Develops contract terms for new hires, promotions and transfers. Partners with management to execute the company Performance Management cycles throughout the year.



Provides reporting to managers to assist in execution and accountability for performance processes. Change Management and Organizational Effectiveness In partnership with business leaders, provides guidance and input on business unit restructures, workforce planning and succession planning. Monitors and provides reporting to business leaders monthly for key HR metrics (e.G., turnover, recruiting effectiveness, headcount, etc.) to assist leaders in managing their areas. Analyzes trends and metrics in partnership with the HR leadership team to develop solutions, programs and policies. Supports internal communication strategies around change/transformation initiatives. What You’ll Bring to the Table Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail High degree of integrity and confidentiality Ability to manage workload and multitask in a fast‑paced environment with changing priorities Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and related administrative practices Excellent time‑management skills with a proven ability to meet deadlines Strong analytical and problem‑solving skills Experience using Applicant Tracking and HRIS systems Education + Experience Minimum of 5+ years of experience resolving complex employee relations issues Experience effectively operating in a remote environment Experience working in the retail industry supporting a multi‑store operation, preferred Experience working in consumer lending, preferred Bachelor’s Degree in Human Resources preferred, or relevant experience Human Resources certification preferred Committed to Equal Opportunity: MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. Please note: The salary range for this position is between C$ 75,000 to C$ 90,000. #J-18808-Ljbffr

📌 Hr Business Partner - C$75,000 - C$90,000 A Year (Toronto)
🏢 Momentum Financial Services Group
📍 Toronto