Join CIBC as a Client Engagement Specialist in Masonville to help clients achieve their financial goals. Provide support, resolve issues, and enhance banking experiences on-site.
Working in the Personal and Business Banking Team, you’ll address client inquiries and transactions while cultivating meaningful relationships. Utilizing your problem-solving skills, engage with clients to offer tailored banking solutions and ensure their satisfaction. This position requires full time commitment and flexibility to work hours that suit client needs including evenings and weekends.
Key Responsibilities:
• Assist clients with their banking transactions
• Offer solutions and manage account queries
• Help clients navigate mobile banking applications
• Foster connections with internal teams for client support
• Nurture a respectful and professional environment
Requirements:
• Proven experience in client service roles
• Understanding of financial products and services
• Proficient in using digital tools
• Strong empathy and communication skills
• Willingness to work flexible hours
Empower others by assisting them in their financial journeys at CIBC.
#J-18808-Ljbffr

📌 CIBC Client Engagement Specialist (London)
🏢 Canadian Imperial Bank of Commerce
📍 London