05 Sep
|
TD CANADA TRUST
|
Winnipeg
05 Sep
TD CANADA TRUST
Winnipeg
Work Location:Edmonton, Alberta, CanadaHours:18.75 hours per weekLine Of Business:Personal & Commercial BankingPay:$23.37 - $31.20 CAD per hourJob OverviewAs a Personal Banking Associate at TD Canada Trust, you will serve as the first line of contact for customers, providing guidance on banking transactions, product information, and referrals to specialized staff. You will work to build long‑lasting relationships and help customers meet their financial goals.Typical DayEngage customers in day‑to‑day advice, service transactions, digital education, and problem resolution related to banking solutionsUnderstand customer needs and guide them to the right contact for appropriate solutions while exercising good judgement in confidential mattersBuild customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online bankingSupport frontline staff with scheduled cash and non‑cash transactions; resolve critical issuesand report non‑standard matters to managementRecommend improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellenceParticipate in the timely and accurate completion of business processes and proceduresEnsure documentation is accurate, reflects business intentions,
and complies with regulations and TD’s Code of Conduct and EthicsHelp build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectivesRequirementsHigh School diploma and/or 1+ years of relevant experienceInvestment Funds Canada (IFC) certification or equivalent – post‑appointment within 6 monthsPost‑secondary or undergraduate degree (in related field) preferredProficiency with MS Office (Word, Excel, Outlook), branch software, and internetKnowledge of banking solutions and processes to advise customersSelf‑starter who works independently in a agile environment with strong administration, organization, planning, and time management skillsDynamic, diligent, and effective influencer with a can‑do attitude to handle several tasks and changing prioritiesStrong communicator with customer experience skills who can connect verbally and in writing with customers and teams courteously and effectivelyBenefitsTD’s Total Rewards package includes a base salary, variable compensation, health and well‑being benefits, retirement programs, paid time off, banking benefits and discounts, and career development opportunities.Language Requirement (Quebec Only)Sans Objet#J-18808-Ljbffr
📌 Personal Banking Associate - C$23.4 - C$31.2 An Hour - Part Time (Winnipeg)
🏢 TD CANADA TRUST
📍 Winnipeg