Become a key supporter of member fitness journeys at GoodLife Fitness in the role of a Customer Service Motivator. Your engaging interactions will enhance their gym experience.
In this role, you will be the first point of contact for all members, providing assistance and ensuring their needs are met effectively. With a deep understanding of gym services and a friendly demeanor, you will help create a welcoming environment that fosters member satisfaction. This role requires robust relationship-building skills and a focus on customer care.
Key Responsibilities:
• Greet members and check them in at the front desk
• Answer incoming calls promptly and accurately
• Guide members on equipment usage and services
• Conduct Fit-Fix Starter sessions for newcomers
• Keep club areas tidy and organized
Requirements:
• Must have CPR-A & AED certification
• Obtain Smart Tan certification within three months
• Excellent verbal and written communication skills
• Knowledge of fitness services and member needs
• Previous customer service experience considered an asset
Bring your passion for fitness and exceptional service to the forefront as a Motivator at GoodLife Fitness.
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📌 GoodLife Fitness Member Engagement Specialist (Calgary)
🏢 GoodLife Fitness
📍 Calgary