Become a Client Service Specialist in Toronto and support individuals with professional resume writing services. You will engage with clients through a busy inbound call setting.
Our company is expanding, and we are seeking a passionate team member with a sales focus. In this role, you will consult with clients on resume services that match their qualifications. Additionally, you will manage the onboarding of new clients and nurture the customer experience through effective collaboration with our support staff.
Key Responsibilities:
• Manage a high volume of incoming client calls
• Consult on resume writing services based on client profiles
• Facilitate the onboarding process for new customers
• Collaborate with support teams to enhance client interactions
• Utilize CRM to track calls and relevant information
Requirements:
• Preferred Bachelor's degree
• Minimum 3 years in a client-facing role
• Strong listening and rapport-building skills
• Adapts well to a rapidly changing environment
• Full-time position from Monday to Friday
Contribute your skills as a Client Service Specialist and help clients achieve their career goals.
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📌 Toronto Customer Service Specialist Position
🏢 Resume Target
📍 Toronto