Embrace a rewarding Service Writer position at Maxim Truck and Trailer’s Winnipeg office. This role is all about delivering superb customer service and facilitating seamless communication.

As a Service Writer, you will engage with both customers and our workshop team to ensure smooth operations. Your responsibilities include processing customer requests and overseeing unit performances, making you a crucial link in our repair process. Strong listening and problem-solving skills will help you excel in building customer relationships and providing timely updates.

Key Responsibilities: • Manage customer requests with thoroughness • Check units for prior repairs and warranty eligibility • Update customers on repair progress accurately • Record details during recent unit check-ins • Ensure internal repair orders are complete and clear

Requirements: • 1-2 years automotive or heavy-duty experience • Customer service experience mandatory • Technical product knowledge preferred • Basic computer skills: MS Office, data entry • Ability to prioritize tasks effectively

Foster enduring relationships while providing exceptional service in the role of Service Writer at Maxim Truck and Trailer. #J-18808-Ljbffr

📌 Customer-Focused Service Writer Role (Winnipeg)
🏢 Maxim
📍 Winnipeg