About UsGlass Doctor has been serving customers since 1962, with locations across Canada and the United States. Our Edmonton team specializes in residential, commercial, and emergency glass services.Our office is fast-paced, team-oriented, and plays a key role in delivering a high level of service to our customers every day.About the RoleWe are looking for a reliable, organized, and customer-focused individual to join our team as an Office Administrator. This role is ideal for someone who enjoys helping people, can think on their feet, and is comfortable managing multiple tasks in a busy environment.Key ResponsibilitiesAnswer incoming calls and assist customers in a professional and friendly mannerRespond to emails in a timely and organized mannerAssist walk-in customers with inquiries and service requestsSchedule quotes, service calls, and installationsPrepare and follow up on quotes and work ordersProcess orders, invoices, and paymentsCoordinate with technicians, suppliers,



and clientsMaintain accurate records in scheduling and job management systemsProvide general office support, including filing, organization,Assist in maintaining cleanliness of the office, lunchroom, and washroom areasWhat We're Looking ForStrong customer service skills and a positive attitudeAbility to multitask and stay organized in a quick-paced environmentGood problem-solving skills and sound judgmentClear and professional communication (written and verbal)Reliable and able to follow through on tasks independentlyComfortable learning new systems and processesQualificationsMinimum high school diplomaPrevious administrative or customer service experience preferredExperience in construction, trades, or service industries is an assetProficient with computers, email, and basic office softwareAdditional InformationFull-time, permanent position (5 days per week)Occasional weekend work may be required#J-18808-Ljbffr

📌 Bilingual Senior Service Representative - $38,500 - $71,000 A Year (Winnipeg)
🏢 BMO Financial Group
📍 Winnipeg