OverviewSupervisor: As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program.The North Face, a VF Company. We dare to lead the world forward through Exploration. We were born to Explore. We were born to Disrupt. We were born to Lead. We are the premier exploration company, dedicated to enabling exploration, loving and protecting wild places, and creating iconic and technically advanced products. We believe that exploration is a mindset – on the mountain and off the mountain – and it infuses everything we do.ResponsibilitiesCoach and develop staff to exceed individual and store productivity goals.Engage customers in conversation around The North Face products, activities and local community events.Supervise floor coverage and activities, including opening and closing the store as scheduled.Partner with the Store Manager to train and develop store staff in customer engagement and all company programs, policies and procedures.Support the Store Manager in achieving financial and operational objectives, including expense control, loss prevention, store audits,
and weekly reporting.Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards aligned with brand strategies; ensure merchandise on the selling floor is replenished appropriately.Ensure compliance with policies, procedures, standards and company directives; model behavior that respects diverse backgrounds and upholds VF Corporation values.Promote an workplace that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.What You BringRequired1 year of store management experience in a rapid-paced, highly engaging retail environment.Proven ability to meet and exceed sales results.Ability to work a flexible schedule to meet business needs; weekends, evenings, andholidays required.Excellent verbal and written communication skills.Ability to prioritize tasks in a fast-paced store setting.Proven ability to meet business goals by driving results through the store team.Willingness and desire to learn and share knowledge of products, local community, experiences and activities relevant to the store’s customer base.Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building.Excellent decision-making ability in a fast-paced environment.Detail oriented.Proficient computer skills including word processing, spreadsheets,
and software programs.PreferredExperience in a specialty retail environment, outdoor apparel industry or outdoor equipment sales preferred.High School Diploma or GED.PhysicalOperate office equipment and technology (computers, tablets, phones, copier, etc.).Standing required for entire work shift; bend, lift, open and move product up to 50 pounds as needed.Use ladders for visual merchandising, light adjustments, and window banner placement.Inclusion, Diversity & Our WorkplaceAs a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.What’s In It For YouWe’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. Benefits details are provided during the hiring process. Our philosophy: Never Stop Exploring.Compensation & Benefits DetailsHiring Range: $19.50 - $24.90 CAD per hour. Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process. This position complies with all local, state and federal laws. VF is an equal employment opportunity/affirmative action employer. Accommodation requests during the application process can be directed to
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📌 The North Face: Floor Supervisor - Chinook Centre (Calgary) - C$19.5 - C$24.9 An Hour (Winnipeg)
🏢 The North Face
📍 Winnipeg