Join the forefront of automotive service as a Service Manager. Lead a dedicated team and elevate customer experiences while ensuring operational excellence in this vital role.
In this Automotive Service Manager position, you will report directly to upper management, managing the service department's productivity and employee effectiveness. Your expertise will help develop strategies to improve customer service and maintain compliance with industry standards. You will also handle training programs and continuous improvement initiatives to stimulate growth and service quality.
Key Responsibilities:
• Hire and train automotive service team members
• Monitor service department performance and customer satisfaction




• Enforce compliance with dealership policies and safety standards
• Conduct regular performance evaluations and provide feedback
• Maintain solid customer relationships to encourage loyalty
Requirements:
• 3+ years of automotive service management experience
• Proven leadership and negotiation skills
• Valid driver's license with a good driving record
• Expertise in Microsoft Excel and service applications
• Dependable, with a focus on results
Help us achieve our goals through exceptional service leadership!
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📌 Automotive Service Leadership Role (Windsor)
🏢 Rafih Auto Group
📍 Windsor