The OpportunityThe Operations Enablement Specialist provides support on key corporate priorities, operations program development, process improvement, performance measures and reporting while supporting the Operations Excellence leadership team.Status:Regular Full-Time, UnionNumber of Positions:1Pay Grade:14 (Starting at $39.94 per hour)Location:Various Locations (Hybrid)Reports to:Leader, Operational EnablementAs an Operations Enablement Specialist, you will:Provide Process ImprovementMaintains and develops policies and standard operating procedures to ensure adherence with internal standards and evolving practices and systems.Coordinates the development of process tools, procedures and systems for department.Works on assigned process improvement projects that are aligned with the strategic priority projects and/or initiates process improvement projects to drive improved department efficiencies.Conduct Performance Analysis & ReportingManages quality dashboards ensuring accessibility to operations leadersDevelops quarterly reports on quality measures for operations leadersPerforms analysis of reports and data collection to gain insights from operational data and make recommendations to Operations Leadership.Works closely with other departments and stakeholders in identifying the impacts of process changes to all areas of the business.Documents, publishes and maintains knowledge of program activities and processes.Coordinates the internal and external publication of communication regarding department activities and dashboards.Supports the creation of briefing notes, discussion papers, presentations, and reports.Focus on Program DevelopmentContributes to the development and implementation of initiatives that contribute to the increased performance of operations.Represents Operations Enablement in corporate projects, interprets operational needs to others in the company, and relays pertinent project information back into Operations Enablement.Develops presentation materials as needed for various operational communications efforts.Conducts research into new and emerging technologies to make recommendations on potential operational efficiencies.Participates on relevant project teams and apply project management principles when required.Other ActivitiesProvides coordination and administrative support and coverage as neededResearch and benchmark best practices for continuous monitoringUtilize project management methodologies to support departmental initiativesContribute to business case developmentUnderstand and document current state processes and develop opportunities/alternatives for new or improved processesWork with other departments to ensure consistent control points and performance metrics exist in the processesGather/validate technical requirements through a variety of techniquesProvide support in the identification of process automation opportunities and development of system requirements, andProvide support in the development of business cases outlining the desired change. Support with data preparation and management on key corporate priorities and projects.Provides support, cross training and coverage across Operations Excellence as needed.Knowledge, Skills & Experience you have:Diploma in Business or a related discipline supplemented by 3 years of project management or program coordination experience; or an equivalent combination of education, training and experience.Knowledge of main business products and services, and of the functions operations provides at Technical Safety BCKnowledge of the quality improvement processesFacilitation of working group meetings and consensus building skills for dashboards and reportingAbility to synthesize working procedures and to develop, document and deliver usable best practices.Ability to gain buy-in and to manage and influence key stakeholders.Excellent organization skills and meticulous attention to detailExcellent oral and written communication skills.Strong sense of personal responsibility and accountability for delivering high quality workKnowledge of the organizational change management ramifications when implementing projects and programs.Strong analytical and problem-solving skills to assess and troubleshoot problems and to make related recommendationsSelf-initiative and a track record of working effectively on an independent basis.Beyond the role:Compensation & Benefits– In full transparency, you can find our industry-competitive compensation information on our postings. For our regular employees, we have outstanding perks that include extended health, dental and disability coverage, access to an employee and family assistance program (EFAP), competitive annual paid vacation entitlements, public service defined benefit pension plan, generous top-up allowance for new parents, and time-off for caregiving, moving, and adoption leave. We recently upgraded our mental health benefits to $1500 separate from our non-mental health paramedical services too.Learning & Development– We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences. In addition, we offer up to $1500 tuition aid per calendar year to support your education and learning goals.Community & Wellness– We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non‑Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.Employee Resource Groups– We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.#J-18808-Ljbffr

📌 Operations Enablement Specialist - $39.9 An Hour (Winnipeg)
🏢 Technical Safety BC
📍 Winnipeg