Join Lyft's Business Forecast & Planning team as a Global Support Workforce Analyst in a hybrid work model. Leverage your analytic skills in SQL and Python to optimize staffing at scale across multiple sites.
This full time role focuses on forecasting, capacity management, and scheduling to ensure that Lyft's global support workforce is effectively sized. Collaborate hands-on with BPO partners and utilize AI tools to provide actionable data insights. You'll play a critical part in supporting leadership recommendations and the day-to-day planning execution.
Key Responsibilities:
• Develop models connecting business drivers to staffing decisions
• Translate complex data into actionable insights for leadership
• Execute daily planning tasks including dashboards and reports




• Use AI tools for analytics and recommendations
• Identify opportunities for operational improvements
Requirements:
• 2+ years in planning, forecasting, or analytics roles
• Proficiency in SQL and Python for data analysis
• Strong analytical mindset and business acumen
• Track record of data-driven decisions and stakeholder communication
• Bachelor’s degree in relevant quantitative fields
Bring your expertise in analytics and workforce planning to Lyft's innovative team in Canada.
#J-18808-Ljbffr

📌 Global Support Workforce Analyst at Lyft (Toronto)
🏢 certexamdb.com
📍 Toronto