TheJordanHoteliscommittedtoprovidingoutstandinghospitalityandcreatingmemorableexperiencesforeveryguest.AsaNightAuditor,youwillplayavitalroleinmaintainingourhighstandardsofserviceandoperationalefficiencyduringtheovernighthours,ensuringasmoothexperienceforourguestsandaccuratefinancialrecordsforourhotel.

NightAuditorsmusthaveadetailorientatedworkstyle,andapositivepersonalitywithadesiretodeliveroutstandingcustomerservicetoourguests.

Responsibilitiesinclude,butarenotlimitedto:

- Check-in’s,check-out’sandhandlingallguestregistrations
- Makingandmodifyingreservations
- HotelOperatorandconciergerelatedduties
- Collectpayments,postingchargestoguestaccounts,cashanddebittransactions,directbilling,maintainingafloat,cashingoutatendofshift,
- Knowledgeofhotelpropertyandsurroundingarea
- Respondtoguestcomplaints,requestsandemergenciesandactasnecessary.
- Serveastheeveningstewardofthepropertybymonitoringsecuritycameras,hallways,andentrancewaystohelpensureguestsafetyandpropertysecurity.
- Assistwithset-upofcontinentalbreakfastand/orbeveragestations,ifapplicable.
- Responsibleforrunningtheauditandpreparingnecessaryfinancialreports
- Preparenecessarypaperworkfornextbusinessday.

QualificationsandExperience:

- PreviousworkingexperiencewithOperacomputersystempreferred




- Degree/DiplomainHospitalityManagement,MarketingSalesorarelateddisciplineisastrongasset
- MusthaveOperaoperatingsystemknowledge
- Previousexperienceinacustomerserviceposition
- Abilitytoworkwithminimalsupervision
- Exceptionalcomputerskills
- Strongcommunicationskillsbetweenguests,managementandco-workers
- Mustbeabletoworkweekdays,weekendsandholidays.
- Strongwrittenandverbalcommunicationskills
- Provenabilityinmulti-tasking,organization,workingunderpressure,meetingtightdeadlines,workinginfastpacedenvironmentwithstrongattentiontodetails
- Exceptionalconflictresolutionskillsinordertoeffectivelydealwithinternalandexternalcustomers.

Note:Thisjobdescriptionisnotintendedtobeall-inclusive.Theemployeemayberequiredtoperformotherrelateddutiesasrequestedbythecompany.

Weareopentoallqualifiedcandidatesandencourageadiverserangeofapplicantstobringtheiruniqueperspectivestoourteam.Weareanequalopportunityemployer.

WedonotuseAIaspartoftherecruitmentprocess.

Thispostingisopenforanexistingvacancy.

Wewishtothankallapplicantsfortheirinterestinacareerwithus.Onlythoseselectedforaninterviewwillbecontacted.

#TOKINDHP

#J-18808-Ljbffr

📌 Night Auditor | The Jordan Hotel (Lincoln)
🏢 Owen Sound
📍 Lincoln