Customer Solutions LeadDate: Feb 13, 2025Company: SoftchoiceWhy you’ll love Softchoice:We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging.The impact you will have:As a Customer Solutions Lead (CSL), you will be responsible for helping our customers envision and realize what the next generation of their IT setting looks like for their organizations. Leveraging market-leading platforms alongside our unique set of services and assessments, you will create the need and interest, lead the sales,



and drive the solutions that make our customers more agile and productive.What you'll do:Manage the complexities of services sales for assigned districts of responsibility including:Design customer expansion strategies in partnership with sales team.Find, create and increase services opportunities.Own/run services opportunities & quarterback to bring PreSales and Services Resources where needed.Manage escalations with presales and services teams.Deepen relationships with key customers, providing in-field deal coaching and being personally involved in some of our largest strategic customer engagements.Establish strong partnership of your team with the District Sales Leaders to develop initiatives designed to achieve sales goals.What you'll bring to the table:Build and maintain relationships with customers, guide long-term strategic direction, and act as an advisor.Work with wider

📌 Customer Solutions Lead (Toronto)
🏢 Softchoice
📍 Toronto