Application Analyst – Microsoft Dynamics 365 / Business CentralJoin to apply for the Application Analyst – Microsoft Dynamics 365 / Business Central role at UJA Federation of Greater TorontoApplication Analyst – Microsoft Dynamics 365 / Business Central1 day ago Be among the first 25 applicantsJoin to apply for the Application Analyst – Microsoft Dynamics 365 / Business Central role at UJA Federation of Greater TorontoAbout UJA Federation Of Greater TorontoAt UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership,About UJA Federation Of Greater TorontoAt UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we’re changing lives.As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world. UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate,



and strengthening connections with Israel and Jewish communities worldwide.About The RoleThe Jewish Foundation of Greater Toronto is seeking a agile and solutions-focused Application Analyst – Microsoft Dynamics 365 / Business Central to lead, manage, and optimize our ecosystem of business applications. This role is essential in ensuring the success of our akoyaGO platform, its integrations with third-party tools, and broader data strategy / integration across the entire UJA organization. You will be a strategic partner to the Foundation team and play a key role in technical support, vendor coordination, process improvements, and solution development.Key ResponsibilitiesPlatform & Systems SupportServe as the primary administrator and internal expert for:akoyaGO (our CRM, donor management, financial management and grant management platform, built on Microsoft Dynamics 365) and its portals, including but not limited to GOfund, GOdonate and GOapply.Microsoft Dynamics 365 Business Central (Finance system).Support Email Marketing Platforms (e.G., Pardot, Mailchimp, or similar)Event Management platforms, online giving, tributes, peer-to-peer platforms (e.G. CrowdChange, Classy, or similar)Manage and troubleshoot support issues including security roles and permissions, workflow failures, system bugs, system triggers and alerts, etc.Participate in weekly vendor check-ins with akoyaGO, tracking support tickets, enhancement requests, and post-release testing.As a technical liaison for akoyaGO and other Foundation vendors, monitor product releases and proactively test workflows and customizations to mitigate business impact.Train Foundation staff and users on changes, features, and best practices.Create and maintain documentation for administrative processes and configurations and facilitate knowledge

📌 Application Analyst – Microsoft Dynamics 365 / Business Central (Toronto)
🏢 UJA Federation of Greater Toronto
📍 Toronto