Become a Customer Experience Specialist at Assured Automotive and provide stellar service in the collision repair industry! Enjoy a supportive role while facilitating exceptional customer experiences.
Assured Automotive, under The Boyd Group, is seeking individuals dedicated to enhancing customer satisfaction through effective service delivery. With at least one year of customer service experience needed, you will assist customers at various touchpoints, manage appointment scheduling, and ensure accurate communication with both customers and insurance partners.
Key Responsibilities:
• Execute the WOW (Wow Operating Way) consistently
• Schedule and manage repair appointments promptly
• Prepare and document repair orders accurately




• Record customer communications throughout the repair
• Oversee car rental information and support service needs
Requirements:
• High School Diploma mandatory
• Minimum of 1 year customer service experience required
• Effective communicator, both verbally and in writing
• Robust knowledge of Google platforms and MS Office
• Valid driver's license essential
Bring your friendly demeanor and attention to detail to Assured Automotive, enhancing customer interaction and operational excellence.
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📌 Customer Experience Specialist at Assured Automotive (Richmond Hill)
🏢 Mobile Auto Solutions
📍 Richmond Hill