Join Vancity as a Member Experience Officer in North Vancouver to deliver exceptional member service. Support in-branch and digital banking for a seamless member experience.

This full time, temporary position involves providing personalized assistance to members, ensuring they effectively utilize our services. You will engage in foundational financial conversations while supporting transactions and account management activities. Candidates should possess a service-oriented mindset along with strong digital skills.

Key Responsibilities:



• Assist with member transactions in-person and via call center • onboard members to Vancity’s digital services • Support financial product setups and referrals • Collect and verify member information for improved engagement • Conduct essential Account Manager duties as assigned

Requirements: • High School Diploma; post-secondary education preferable • 1-2 years in financial services or similar roles • Experience in cash handling and financial transactions • Excellent customer service and relationship management skills • Strong familiarity with digital tools and systems

Enhance member experiences at Vancity with your exceptional service skills and financial knowledge. #J-18808-Ljbffr

📌 Financial Services Member Experience Officer (Winnipeg)
🏢 Vancouver City Savings Credit Union
📍 Winnipeg