Weekend Customer Service Administrator (temporary)Location:Marriott Pinnacle, Vancouver, BCDuration:Temporary / Project-BasedSchedule:Saturdays & Sundays, 8:30 AM - 5:30 PM (must be available both days)Pay Rate:$25/hour + vacation pay (paid weekly)Vacancy Status:This posting is for an existing vacancy.About the RoleWe are seeking reliable, detail-oriented individuals to support a high-profile event project at the Fairmont Royal York. This role is ideal for candidates who thrive in fast-paced, customer-facing environments and can maintain professionalism under pressure while ensuring a high level of discretion and detail is followed. You will play a key role in managing VIP guest interactions, verifying credentials, and ensuring a smooth and secure pass distribution process.Key ResponsibilitiesProvide front-facing customer service support to guests, including VIP clienteleVerify credentials and authorization for pass pick-upReview and confirm customer orders, booking details, and pick-up datesMaintain accurate records and documentationCollaborate with team members to ensure efficient operationsProfessionally handle inquiries and resolve issues as they ariseEnforce access policies,



including turning individuals away if proper credentials are not presentedQualifications & RequirementsStrong customer service and administrative skillsHigh level of attention to detail and accuracyAbility to remain calm, composed, and professional under pressureConfident in enforcing policies and managing sensitive situationsMature work ethic with a dependable and team-oriented approachComfortable using your own laptop for order lookups and verification tasksExcellent communication and interpersonal skillsPrevious experience in hospitality, events, or VIP guest services is an assetAdditional DetailsDress Code:Business casualEnvironment:Team-based, fast-paced but able to keep poised and attentive during lullsTools:Must bring your own laptop for daily useWhat Success Looks LikeSeamless guest experience with professional, polished interactionsAccurate and productive verification of all credentials and ordersStrong teamwork and adaptability in a dynamic environmentIf you're highly organized, thrive in a client-facing role, and bring a calm, solutions-focused mindset—we'd love to have you on the team for this exciting, important project!#J-18808-Ljbffr

📌 Event Support Administrator - $25 An Hour (Winnipeg)
🏢 Marriott
📍 Winnipeg