Laser Cutting Technician We're looking for the right fit - could you be our missing piece?

Puzzle Lab is seeking a meticulous, hands-on, and safety-conscious part-time Laser Cutting Technician to join our growing Production Department. This role is responsible for operating our laser-cutting equipment and producing precision-cut wooden puzzles that meet our standards for quality and care.

This position is expected to be approximately 28 hours per week, primarily scheduled Wednesday to Friday from 4:00 p.m. to 11:00 p.m., plus a seven-hour Saturday shift. The timing of the Saturday shift is flexible. The schedule may shift over time based on production needs, with any changes communicated in advance.

Previous laser-cutting experience is not required. We're happy to train someone with the right attention to detail, mechanical aptitude, reliability, and willingness to learn.

About Puzzle Lab Puzzle Lab is a fast-growing wood jigsaw puzzle company with an underlying passion for art, innovation, and creativity. More than that, we're a friendly group of open-minded humans working together to create joyful experiences for our fans and customers. We pride ourselves in our consistent efforts towards environmental sustainability, support of local artists, and an ethical business model.

Puzzle Labs vision is to awaken the inner child in all of us. In a world that feels faster, louder, and more serious every day, it's easy to forget the simple joy of play. But play is where wonder lives; it's where we reconnect with curiosity, delight, and our most human selves. Our work is about creating nostalgic and whimsical moments that bring people back, even briefly, to that childlike feeling of sincere awe and carefree discovery.

Position Overview Reporting to the Production Manager, you'll be an essential part of bringing our puzzles to life. This is a hands-on production role focused on operating our laser-cutting equipment safely and carefully to create high-quality wooden puzzles.

You'll prepare materials, monitor cutting jobs, inspect work for quality and accuracy, and help keep our equipment and workspace clean, organized, and running smoothly. You'll work both independently and alongside the rest of our Production Department to meet daily priorities and production goals.





The ideal candidate takes pride in careful, consistent work and enjoys the satisfaction of creating high-quality physical products. You don't need previous laser-cutting experience, but you should be comfortable learning to work with tools, machinery, production software, and detailed safety procedures.

Puzzle Lab is a growing company, and many of our systems and processes continue to evolve. We ask that new team members first learn and feel confident in our current ways of working. Once you're settled, your feedback and ideas for improvement are genuinely welcome.

We're a collaborative, evolving team, and responsibilities may shift gradually as you grow into the role and as the company grows. Any changes are always communicated clearly, and where appropriate, terms of employment are reviewed together.

Key Responsibilities Laser Operation & Production

Operate laser-cutting machines according to established procedures and safety protocols

Prepare materials for cutting, including loading and unloading wood panels and securing materials correctly

Set up and monitor cutting jobs for quality, accuracy, and consistency

Inspect completed work and make adjustments as needed

Follow daily production priorities and work toward established output goals

Handle materials and finished products carefully to prevent damage or waste

Equipment Care & Safety

Perform regular cleaning and basic maintenance on laser equipment

Keep laser machines and surrounding work areas clean, safe, and organized

Follow all equipment and workplace safety procedures

Identify and report equipment issues, unusual machine behaviour, or maintenance needs promptly

Report material and supply shortages to the Production Manager

Use tools, machinery, and personal protective equipment responsibly

Team & Production Support

Communicate clearly and kindly with teammates

Work both independently and collaboratively once trained





Support a positive, reliable, and safety-conscious production environment

Help the Production Department meet deadlines and changing production needs

Jump in where needed during busy periods and seasonal peaks

Preferred Skills & Qualities

Strong attention to detail and pride in producing careful, high-quality work

Reliable, punctual, and organized

Mechanically inclined and comfortable working with tools and machinery

Able to follow detailed instructions, established processes, and safety protocols

Comfortable performing focused and repetitive work while maintaining consistency

Comfortable learning basic computer programs and production software

Able to work independently while also being a supportive team member

Comfortable standing for extended periods and lifting materials weighing up to 40 lbs, with reasonable accommodation where required

Comfortable working in a production environment with loud machinery, and the smell of laser-cut wood and other production materials

Previous experience with laser cutters, CNC machines, or similar equipment is an asset, but not required

Experience in production, fabrication, woodworking, or another hands-on environment is an asset, but not required

Familiarity with vector files or programs such as Adobe Illustrator is an asset, but not required

Familiarity with basic equipment troubleshooting and maintenance is an asset

Willing to learn new systems, tools, and processes

Appreciation for creativity, making, and the care we put into supporting artists, each other, and the planet

What We Offer

$28/hour starting wage, with room to grow

Seven paid sick days per year

4% vacation pay added to every paycheque

Paid week off between Christmas and New Year

Collaborative, supportive, and highly creative work environment

Opportunity to grow with a fun, innovative brand

Training, professional development, and skill-building opportunities

Staff discounts on Puzzle Lab and select third-party products

An employee benefits package currently in development

Puzzle Lab is an equal prospect employer. We are committed to building an inclusive and welcoming workplace and value diversity in our organization.

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📌 Laser Cutting Technician (Winnipeg)
🏢 Puzzle Lab
📍 Winnipeg