Support customer satisfaction with Purolator as a Retail Service Expert in Langley, British Columbia. This role emphasizes relationship building and effective problem-solving.
Join Purolator where your customer service skills directly impact our operations. You'll interact with customers to resolve issues and inquiries while promoting our products. This 30-hour workweek involves variable shifts, and you will work closely with various teams to maintain service quality.
Key Responsibilities:
• Handle customer inquiries and complaints with courtesy
• Promote products through effective up-selling strategies
• Work with teams to solve shipment and technology issues
• Build solid relationships with customers and corporate partners
• Ensure compliance with safety and corporate policies
Requirements:
• 3-12 months in a customer service role preferred
• Retail experience is a plus
• Familiarity with technology and POS systems
• Capacity to lift up to 70 lbs
• Proficient in English communication skills
Become part of a team that prioritizes customer engagement and operational excellence at Purolator.
#J-18808-Ljbffr

📌 Retail Service Expert at Purolator (Surrey)
🏢 Purolator
📍 Surrey