Elevate customer satisfaction and sales as the Custom Framing Manager at Michaels in Ottawa-Kanata, ON. Focus on coaching a dedicated team while providing high-quality framing solutions.
As the Custom Framing Manager, you will oversee a team of framers and drive custom framing sales while maintaining adherence to company standards. Your responsibilities will include managing inventory, coaching sales behaviors, and ensuring timely delivery of projects. You’ll also interact directly with customers to create memorable framing experiences.
Key Responsibilities:
• Assist Store Manager with compliance to Company SOPs
• Develop and coach the sales team’s skills
• Deliver quality custom framing solutions on time
• Achieve KPIs for the framing team
• Participate in inventory management processes
Requirements:
• Basic computer skills required
• Previous retail management experience preferred
• Experience in custom framing is advantageous
• Ability to perform physical tasks such as lifting and bending
• Commitment to creating a positive work workplace
Drive custom framing success while enhancing shopper satisfaction at Michaels in Ottawa-Kanata.
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📌 Lead Custom Framing Manager at Michaels (Ottawa)
🏢 Michaels
📍 Ottawa