Step into a meaningful position at The Home Depot as a Tool Rental Associate, dedicated to customer success. Provide essential support and advice for their project needs while ensuring a high level of service.
Your role will revolve around greeting and guiding customers to the right tools and services that fulfill their project requirements. As part of your duties, you will educate customers on various options and maintain a thorough understanding of products in your department. Prioritizing safety and customer satisfaction will be key in a fast-paced retail environment.
Key Responsibilities:
• Follow Home Depot’s GET Model for customer service
• Actively engage with customers to assess project needs




• Promote and discuss available tool rental services
• Suggest related items that may assist the customer
• Maintain daily stock and ensure product display quality
Requirements:
• High School Diploma or equivalent
• 1 to 2 years of experience in retail or trade
• Strong customer service and communication skills
• Adhere to safety protocols in a busy workplace
• Flexibility for evening and weekend shifts
Be the trusted resource for customers while showcasing your expertise at The Home Depot.
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📌 Customer-Focused Tool Rental Associate (Ottawa)
🏢 The Home Depot Canada
📍 Ottawa