$26–$31/hour + Monthly Performance Bonus | Benefits | Paid CE | Career AdvancementFull-Time | PermanentYou’ve Learned How to Run a Dental Front End. Now Build What’s Next.Some dental administrators do much more than answer phones and book appointments.They know how to protect a productive schedule.They understand insurance well enough to explain it without making promises the carrier may not keep.They can discuss treatment and finances confidently.They know when a patient needs extra attention.They spot problems before they reach the dentist or manager.And when the day changes — because dental days always change — they’re often the person who gets things back under control.That’s the administrator we’re looking for.Smiles Dental Group is looking for an experienced Dental Administrator to join our South Edmonton team.We’re a locally owned Alberta dental group with eight locations serving more than 60,000 patients.This opportunity is for someone who has already developed strong dental-administration skills and is ready formore ownership, continued development and a real path to greater responsibility.$26–$31/hour, based on directly relevant dental experience and demonstrated capabilitiesMonthly performance bonus opportunityExtended health and dental benefits after three monthsWellness reimbursementPaid continuing education and professional developmentPaid vacationStructured onboardingAnnual performance and development reviewsRegular compensation reviewsModern dental technology and administrative systemsDirect access to local leadershipDefined opportunities to progress into senior administration, treatment coordination, accounts receivable, practice management and support-office rolesWe’ll discuss the complete schedule, compensation, bonus criteria and benefits openly during the recruitment process.Build Your Career in Dental AdministrationYou should not have to leave a good organization to keep advancing your career.Because Smiles operates eight dental practices, we can create development opportunities that are difficult to offer within a single clinic.Depending on your strengths, interests and performance, your career at Smiles may develop toward:Treatment CoordinationFinancial / Accounts Receivable CoordinationAdministrative Training and MentoringPractice ManagementMulti-location or Support-Office OpportunitiesNot everyone wants to become a manager.That’s completely fine.Excellent administrators should also be able to deepen their expertise, take on greater responsibility and be recognized for becoming exceptionally good at what they do.If you are ambitious, however, we want to know where you’d like your career to go.Tell us what you want to be doing three years from now.What You’ll OwnThis isn’t a position where success means simply completing a checklist.You’ll help own the patient experience and administrative performance of the practice.That includes:Protecting the ScheduleYou’ll help build and maintain productive dentist and hygiene schedules.You’ll anticipate openings, respond quickly to cancellations,



use short-notice opportunities effectively and help prevent avoidable gaps.A full schedule isn’t created by accident.Great administrators understand that.Creating an Excellent Patient ExperienceFrom the first phone call to checkout, patients should feel that they’re dealing with someone competent, organized and genuinely interested in helping them.You’ll:Welcome and communicate with patients professionallyHelp patients understand what happens nextFollow up when appropriateHelp anxious or frustrated patients feel heardProtect confidentiality and patient trustNavigating Insurance & Financial ConversationsInsurance can be confusing.You’ll help patients understand estimates, predeterminations, insurance limitations and balances accurately — without overpromising what an insurance company will pay.You’ll also:Verify insurance informationSubmit and follow up on claims and predeterminationsCollect and post payments accuratelyCommunicate financial expectations respectfully and confidentlyWe want administrators who can talk about money professionally without becoming uncomfortable or making patients feel pressured.Supporting Treatment Follow-ThroughGood administration plays an important role in whether patients actually complete the care they’ve chosen.You’ll help make sure treatment doesn’t disappear because nobody followed up.That means communicating next steps clearly, helping patients schedule appropriately and following established processes for outstanding treatment.Helping the Practice Run BetterIf you see something that doesn’t make sense, we want you to say something.You’ll participate in team huddles, communicate with clinical team members and help identify practical ways to improve:SchedulingTreatment follow-upInsurance processesCollectionsExperience should give you a voice, not just a longer task list.Who Thrives at SmilesThis opportunity is likely a robust fit if you’re an administrator who:Thinks ahead rather than simply reacting to today’s problemsKnows how to recover cancellations and schedule gapsUnderstands dental insurance and predeterminationsCan confidently discuss treatment estimates and patient balancesCommunicates professionally when patients are upsetPays attention to details without losing sight of the bigger pictureFollows through without needing repeated remindersTakes ownership when something goes wrongIs comfortable being held accountable for resultsWants feedback and continues improvingHelps teammates while remaining accountable for their own responsibilitiesWants their experience and ideas to matterIs interested in building a long-term careerWe’re looking for someone who doesn’t just ask:“What do you need me to do?”We’re looking for someone who also thinks:“What needs to happen next?”What Success Looks LikeDuring your first 90 days, we want you to become confident in our systems, team and workflows.Over time, successful Smiles administrators:Maintain accurate and productive schedulesRespond effectively to cancellations and openingsKeep recall and patient follow-up movingCommunicate insurance information accuratelyMaintain accurate patient information and documentationHelp patients follow through with appropriate treatmentCollect payments professionallyCommunicate problems before they become larger problemsBuild trust with patients and teammatesContribute ideas that improve the practiceTake increasing ownership of their responsibilitiesPerformance matters.But so dojudgment, reliability, communication and how you treat people.What You BringRequiredAt least two years of dental administration experience, or equivalent demonstrated capabilityExperience with dental scheduling and recallExperience with insurance verification, predeterminations and claimsExperience discussing patient balances and collecting paymentsStrong understanding of dental terminology and common dental proceduresStrong written and verbal communicationExcellent attention to detailSound judgment and discretion with confidential patient informationAbility to manage competing priorities without losing follow-throughDentrix experienceParticularly ValuableWe’d especially like to meet you if you have experience with:Treatment coordinationPresenting or discussing larger treatment plansAccounts receivableComplex insurance situationsHigh-volume or multi-provider practicesSchedule optimizationTraining or mentoring other administratorsDental leadership responsibilitiesAbout Smiles Dental GroupSmiles Dental Group is a locally owned and growing Alberta dental organization with eight clinics serving Edmonton and surrounding communities.Our size gives our administrators something that can be difficult to find in a single-location dental office:somewhere to go next.We have the resources and opportunities of a multi-location organization while maintaining local leadership and direct access to the people making decisions.Strong performance gets noticed.Good ideas are expected.And when someone demonstrates that they’re capable of more responsibility, we want to have somewhere for them to grow.The Person We’re Hoping to MeetYou may already have a dental administration job.We’re interested in talking with you if you’re starting to wonder whether you’ve reached the ceiling where you are.Maybe you want to learn treatment coordination.Maybe you’re excellent at scheduling and want greater responsibility.Maybe you want to understand the financial side of dentistry.Maybe you eventually want to manage a practice.Or maybe you simply want to work somewhere that recognizes the difference between an average administrator and an exceptional one.If that sounds familiar, we’d have a conversation.#J-18808-Ljbffr

📌 Administrative Assistant - Brush Dental (Renfrew) - $20 - $25 An Hour (Winnipeg)
🏢 123Dentist
📍 Winnipeg