Become a key player at YMCA BC as a Member Experience Associate. Focus on fostering member relationships and promoting engagement through various programs and services.
This part-time role in the YMCA BC team involves ensuring a welcoming atmosphere for all members and promoting the organization's programs. Your responsibilities will include member retention calls and providing assistance with fitness inquiries. Join an impactful charity that champions health and inclusion.
Key Responsibilities:
• Deliver exemplary customer service to all members
• Perform facility walk-throughs to ensure compliance
• Support program setup for fitness and youth activities
• Train current staff and volunteers on best practices
• Diffuse conflicts and manage stressful situations
Requirements:
• Must have current First Aid and CPR certification
• Effective communication and problem-solving skills
• Previous experience in recreation or fitness center preferred
• Computer proficiency with Microsoft Office
• Reliable transit or vehicle access needed
Use your expertise in customer service and fitness knowledge to enhance member experiences at YMCA BC.
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📌 Member Experience Associate at YMCA BC (Surrey)
🏢 YMCA of GREATER VANCOUVER
📍 Surrey