Enhance Boldr's online presence as a Senior Customer Advocate focused on social media. Engage with customer inquiries and build meaningful relationships through various platforms.

Boldr seeks impact-driven individuals passionate about customer satisfaction. In this role, you will manage social media interactions, ensuring timely responses and personalized support. Your efforts will help drive our mission while aligning with our core values of curiosity, authenticity, and dynamism.

Key Responsibilities: • Monitor and engage with customers on social media platforms • Respond promptly and accurately to customer inquiries • Build positive relationships through effective social media interactions • Investigate and resolve customer issues ensuring satisfaction • Share relevant updates and insights with audiences

Requirements: • Bachelor's degree in marketing or related field • 2-3 years experience in customer support, focusing on social media • Robust grasp of social media best practices • Excellent written communication skills • Empathetic mindset for effective issue resolution

Drive Boldr's social engagement and foster customer satisfaction through innovative social media practices. #J-18808-Ljbffr

📌 Senior Social Media Customer Advocate (Winnipeg)
🏢 Boldr Impact
📍 Winnipeg