Job SummaryAs the Payroll Lead, you will manage the full‑cycle US payroll process, focusing on bi‑weekly payroll execution, new hire onboarding, employee changes, and compliance. You will be the main point of contact for retail stores and corporate employees, handle payroll inquiries, and support Canadian payroll processes as needed.Job ResponsibilitiesManage workflow and processing of bi‑weekly payrollNew hire onboardingCommunicate with retail stores for employee onboarding, pulling data from email and following up on outstanding issuesLaunch onboarding in ADP, follow up, and finalize the processCreate and maintain digital employee file foldersNew hire data entry into HRIS and payroll systemMaintain accurate data integrityAction and organize employee promotions, transfers, and general updatesProcess employment status changes and terminations in the system, ensuring compliance with state final pay regulationsAid in payroll reconciliation and preview processes, including ADP data audits, to ensure accurate and timely payrollDevelop and improve SOPs and payroll/HR processesMaintain US tax and payroll compliance across 25+ statesDeliver excellent customer service to all internal and external customersMaintain, update, and format Excel payroll reports on a daily, weekly,



and bi‑weekly basisPerform additional duties or projects as assignedKey Performance Indicators (KPIs)Excellent customer service to all internal and external customersAccurate data integrity and processing of employee changesTimely and accurate processing of employee paperworkSuccessful onboarding of new hires within days of hireQualificationsEducationAdvanced diploma or bachelor’s degree in Business Administration, Human Resources, Finance, or AccountingExperience & Skills3+ years of full‑cycle US payroll experience with a progressive mindsetExperience in the retail industry and office environment preferredExposure to Canadian payroll strongly recommended (but not required)Experience with ADP Workforce Now or a similar payroll systemStrong verbal and written communication skills suitable for all organizational levelsHighly organized with robust attention to detail and multitasking abilityAbility to handle confidential and sensitive information professionally and discreetlyStrong time management, analytical, and problem‑solving skillsCommitment to outstanding customer serviceProficiency with MS Excel, Word, and OutlookAbility to meet deadlines, prioritize tasks, and maintain high integrity and business ethicsPositive, professional, and energetic demeanorAmbassador of the L’Occitane brandWhat We OfferComprehensive benefits packageAnnual discretionary corporate incentive bonusCompetitive paid parental leaveGenerous employee discount to use on L’Occitane productsL’Occitane en Provence is an equal‑opportunity employer. We strive to build a diverse and inclusive workplace free from discrimination and harassment, valuing respect, growth, and sustainability. Applicants of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, and abilities are encouraged to apply. Employment may be subject to reference and background checks.#J-18808-Ljbffr

📌 Payroll Lead (Toronto)
🏢 L'OCCITANE Group (B
📍 Toronto