05 Sep
|
FedEx
|
Rimouski
Job DescriptionResume de la description de poste
n Responsable d'assurer les fonctions de secretariat et d'administration pour l'ensemble des zones operationnelles du centre de tri et de la succursale. Son champ d'action couvre le transport routier, la gestion des dossiers, l'assurance qualite et le service client. Traite rapidement les colis endommages et mal adresses afin d'optimiser les delais de livraison. Premier point de contact des clients, il ou elle gere une variete de problemes avec efficacite et professionnalisme.
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n Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues
nCOMPÉTENCES REQUISESnDiplome d'etudes secondaires ou l'equivalent.nTechniques generales telles que la dactylographie, la saisie et l'examen des donnees; et l'utilisation du telephone, du photocopieur et de la telecopie.nCompetences logicielles, y compris l'utilisation de logiciels Microsoft Office et d'applications Web.nTechniques de service a la clientele necessaires pour repondre efficacement et professionnellement aux demandes.nGestion du temps, competences organisationnelles et capacites de multitache necessaires pour travailler dans un environnement rapide, gerer differentes taches et priorites changeantes, tout en maintenant une grande attention aux details et une precision pour atteindre les taches et objectifs quotidiens.n----------------------nREQUIRED KNOWLEDGE,
SKILLS AND ABILITIESnHigh School Diploma or GED requirednGeneral business skills such as typing; data entry and review; and use of phone, copier, and faxnSoftware skills, including use of Microsoft Office software and web-based applicationsnCustomer service skills necessary to effectively and professionally respond to requestsnTime management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsn
nREQUIRED KNOWLEDGE, SKILLS AND ABILITIESnHigh School Diploma or GED requirednGeneral business skills such as typing; data entry and review; and use of phone, copier, and faxnSoftware skills, including use of Microsoft Office software and web-based applicationsnCustomer service skills necessary to effectively and professionally respond to requestsnTime management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsn
nPreferred Qualifications: nPay Transparency: nPay: nAdditional Details: il s'agit d'une position a temps partiel du lundi a vendredi du 13h00 jusqu'a 18h00n
nDISCLAIMERnThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administerednEmployment Equity StatementnAt FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, secure and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.n
📌 Operations AdministratorPM Shift (Rimouski)
🏢 FedEx
📍 Rimouski