Reporting to:Vice President, OperationsSalary:$65,000 - $80,000 CAD annuallyVacation:2 weeksBenefits:Health benefits after 3 months of employmentPosition SummaryThe District Manager of Operations will oversee the overall performance and operations of multiple restaurant locations within a designated district. This role requires a strategic leader with strong business acumen, exceptional communication skills, and a passion for strong restaurant operations. The ideal candidate will be responsible for optimizing operations, enhancing profitability, and ensuring compliance with company standards.Key ResponsibilitiesOperational Leadership:Oversee operations of assigned restaurants, ensuring consistency in service, quality, and brand standards via store visits and conducting monthly audits.Team Development:Coach, and train franchisees, restaurant managers and staff to foster a culture of excellence and high-performance using Shelby’s tools and resources. Training may take place at the restaurant or off-site location as required by Shelby’s Support Center.Performance Management:Monitor key performance indicators (KPIs) and implement strategies with franchisees to improve sales, profitability, and guest satisfaction. (Google, Localyser, Revel etc)Financial Oversight:Assist franchisees to analyze financial reports, budgets, and forecasts to drive operational efficiencies and maximize profitability.



Investigate and confirm accurate reporting of all information submitted to Shelby’s Support Center.Compliance and Safety:Ensure all locations comply with health, safety, and sanitation regulations, as well as company policies and procedures.Customer Experience:Lead initiatives to enhance the guest experience, gathering feedback and implementing improvements as neededMarketing Collaboration:Work with the marketing team and franchisee to promote brand initiatives and local marketing efforts to drive traffic and sales using a local store marketing plan.Reporting:Prepare and present regular reports on district performance, challenges, and opportunities to senior management.QualificationsBachelor’s degree in business management, Hospitality, or a related field preferred.5+ years of experience in restaurant management, with at least 2 years in a multi-unit management role.Strong knowledge of restaurant operations, financial management, and industry trends.Proven ability to lead, motivate, and develop teams.Excellent communication and interpersonal skills.Solid analytical and problem-solving abilities.Ability to travel within the district as needed.What We OfferMonthly car allowanceHow to ApplyIf you are a results-driven leader with a passion for the restaurant industry, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience to: [email protected]#J-18808-Ljbffr

📌 District Manager - C$65,000 - C$80,000 A Year (Toronto)
🏢 Shelby's
📍 Toronto