Food Services Supervisor

Company operating name: Octate Smithville Inco/a A&W; Restaurant

Number of Position: 2

Location of work: 644 Garrison Rd, Fort Erie, Ontario, L2A 1N4

(Business Address: 6445-B Kennedy Rd, Mississauga, ON, L5T 2W4 )

Title of position: Food Services Supervisor

Terms of employment: Permanent – Full Time Position

Salary: An hourly rate of $21 for 36 to 44 hours per week

Food Services Supervisor is entitled.

Vacation: 4%

The salarywill besubjectto regular review based on annual performance.

Benefits: Health Benefits options

Language of Work: English

Job duties:

- Supervise, direct and coordinate restaurant team members throughout their shift
- Schedule staff and assigns duties and provides ongoing, specific direction to team members
- Lead by example and demonstrates the importance of treating every team member and guest with respect
- Supervise, co-ordinate and schedule the activities of staff who serve food;
- Train staff in job duties, sanitization and safety procedures;
- Orientate and monitors current team members
- Estimate and order ingredients and supplies required for food preparation;
- Maintaining all inventories required for food department,



keeping records of quantity of food used and preparing food for storage;
- Ensures that all product and packaging is properly merchandised and stocked
- Handling guest feedback and queries;
- Supervises team members to ensure primary and secondary duties are completed
- Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
- Ensure that food and service meet quality control standards; and
- Preparing reports and other performance analysis documentation for management.

Job Requirements – Skills requirements:

- Completion of secondary school
- Previous experience in food preparation or service (7 months or more of related experience)
- Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
- Proven leadership and problem-solving skills
- Driven and focused. Passion for people and service excellence
- Ability to inspire, motivate and develop people “We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, and new immigrants”

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📌 Food Services Supervisor (Fort Erie)
🏢 Octate Smithville Inc. O/A A&W Restaurant
📍 Fort Erie