Job SummaryThe IT Systems Analyst is a versatile, hands‑on technical role responsible for supporting the systems that keep Allteck running. Working as part of a small, collaborative IT team, this position pivots between administering enterprise applications, scripting integrations, analyzing data, and providing front‑line service desk support as needed. The Systems Analyst also contributes to identifying and championing emerging technologies, including practical applications of AI, that improve how the business operates.At Allteck, we take pride in being a people‑first organization where collaboration, safety, and continuous improvement shape how we work every day. We are committed to building a workplace where employees are supported, empowered to grow, and connected to the meaningful work we deliver across the communities we serve.Pay: $75,000 – $100,000 annuallyLocation: Surrey, BCJob Type: Full TimeResponsibilitiesAdminister, maintain, and optimize assigned enterprise applications, acting as the subject matter expert for those business systems (e.G. HCSS, Salesforce, SQL and Dell Boomi)Provide user support, troubleshooting, and training across supported applications, ensuring users can leverage tools effectivelyDevelop and maintain system integrations using PowerShell, Dell Boomi, APIs, and similar technologiesBuild automated workflows and scripts to reduce manual effort, improve data accuracy, and increase efficiencyCreate reports, dashboards, and analytical tools that provide stakeholders with clear, data‑driven insightsTriage and resolve escalated technical support tickets across hardware and software, providing front‑line service desk coverage in support of the broader IT teamStay current on emerging technologies, particularly in AI, and identify opportunities to apply them to business challengesDocument business processes, system configuration,



and technical solutions to support knowledge sharing and operational continuityCollaborate cross‑functionally with all departments to understand business needs and recommend technical solutionsSupport broader IT initiatives and projects as required, demonstrating flexibility across multiple technical domainsAll other duties as assignedSkills & AbilitiesAnalytical mindset with solid methodical troubleshooting and problem‑solving skillsExcellent communication skills and comfort explaining technical concepts to diverse audiencesResourceful and adaptable, able to pivot between competing prioritiesProactive learning approach with eagerness to explore emerging technologiesStrong attention to detail and commitment to data accuracyCollaborative team player who thrives in a small, hands‑on IT environmentSound judgment and discretion when handling sensitive business informationEducation, Training & ExperiencePost‑secondary education in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience3‑5 years of experience in application support, IT Analyst Roles and IT Administration Experience.Practical experience with enterprise application support, administration, or implementationWorking knowledge of PowerShell, Python, or similar scripting languages for automationExperience providing service desk or technical support to end usersFamiliarity with integration platforms such as Dell Boomi, Azure Logic Apps, or HCSSExperience with data visualization tools such as Power BI or Tableau, or working knowledge of SQL, is an assetPrevious work in agile, fast‑paced environments or small IT teams is an assetActive exploration of AI tools and understanding of practical AI applications such as ChatGPT, Claude, or Microsoft Copilot is an assetExperience with ManageEngine ServiceDesk Plus is an asset#J-18808-Ljbffr

📌 It Systems Analyst - $75,000 - $100,000 A Year (Winnipeg)
🏢 Allteck
📍 Winnipeg