Advance your career at Peoples Group as a Bilingual Client Support Specialist in Vancouver. This hybrid role combines remote and in-office work, focusing on exceptional customer service in both French and English.
You will be pivotal in creating positive client experiences by answering inquiries and resolving issues within a call-center framework. Your solid communication skills, problem-solving capabilities, and ability to adapt will help you excel in this one-year contract role.
Key Responsibilities:
• Respond to client inquiries via phone and email
• Resolve issues promptly, fostering client relationships
• Guide customers in opening accounts efficiently
• Identify financial needs and refer appropriately
• Ensure adherence to compliance regulations and service levels
Requirements:
• Bilingual proficiency in French and English
• Minimum two years of customer service experience
• One year in financial services preferred
• Strong organizational and time management skills
• Knowledge of banking systems and products
Use your bilingual expertise to drive exceptional service at Peoples Group in Vancouver.
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📌 Bilingual Client Support Specialist Vancouver
🏢 Peoples Group
📍 Vancouver