As a member of the healthcare team, the Accommodation Coordinator provides clerical, administrative and consultative support to patients and their families to ascertain a level of insurance coverage and advises patients and families of their payment responsibilities. Duties include contacting patients and families to review insurance coverage; working with insurance companies to initiate payments and liaises with the accounting department to provide the necessary information for billing. Works closely with admitting in bed assignment.

- 1. Grade 12 or equivalent
- 2. Graduate of Community college secretarial or office administration program or equivalent office experience
- 3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1, which may be subject to testing
- 4. Previous patient registration experience
- 5. Keyboard 40wpm
- 6. Knowledge and skills in computers required (Expert in Word, Meditech, Excel)
- 7.



Mathematical skills related to data collection, billing procedures
- 8. Demonstrated effective communication (verbal and written), interpersonal, public relations skills when dealing with patients/families in sensitive situations; extensive one on one contact with patients and families
- 9. Ability to set priorities and organize workload accordingly
- 10. Ability to deal with all hospital departments, clinical managers, patients and families effectively and collaboratively
- 11. Ability to appreciate the confidential nature of the position
- 12. Ability to visit patients and families by their bedside; to be on one's feet and/or sit for long periods of time, repetitive reaching, repetitive bending
- 13. Previous Preferred Accommodation experience an asset

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📌 Preferred Accommodation Coordinator (Hamilton)
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📍 Hamilton