Join Movati as a Member Experience Associate, where your role shapes how members feel in our clubs. Ensure every guest feels welcome and receive outstanding service!
As a Member Experience Associate, you will play an integral part in fostering a positive environment for members and guests. Your responsibilities will include resolving member concerns, providing exceptional service in retail, and ensuring a clean and safe environment for everyone. Engage with guests and support promotional activities within the club.
Key Responsibilities:
• Address and resolve member concerns promptly
• Offer outstanding service at the cafe and pro-shop
• Maintain cleanliness and adhere to safety protocols
• Keep updated on services and programs for promotion
• Accurately complete administrative tasks with care
Requirements:
• High School Diploma or similar qualification
• 1+ years of experience in customer service settings
• Current CPR & First Aid certifications required
• Flexible working hours necessary
• Commitment to ongoing personal and career development
Deliver exemplary service and create memorable experiences for Movati Athletic members!
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📌 Movati Member Experience Associate (Richmond Hill)
🏢 Movati Athletic
📍 Richmond Hill