Join Know History as a Client Services Coordinator in Ottawa, ON, and provide essential support to clients navigating their applications. This full time role emphasizes cultural sensitivity and empathy through direct client interactions.
As a Client Services Coordinator, you’ll work closely with individuals, addressing their concerns and aligning them with necessary resources. The position requires a high degree of attention to detail and a compassionate approach to client service. You'll handle inquiries, manage documentation, and assist with application processes, making a meaningful impact on people's lives.
Key Responsibilities:
• Engage with clients to address their questions and requests
• Provide advocacy and referrals for service and application support
• Handle incoming and outgoing calls and emails efficiently




• Document interactions and manage service tickets accurately
• Maintain data integrity through diligent entry and validation
Requirements:
• 1-2 years of experience in client or customer service
• Excellent communication and writing abilities
• Sensitivity to Indigenous history and cultural issues essential
• Experience with administrative duties and data management
• Strong attention to detail and organizational skills
Apply your skills to enhance community support at Know History, contributing to culturally significant projects in Ottawa.
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📌 Ottawa Client Services Coordinator
🏢 KNOW HISTORY
📍 Ottawa