What you'll need to have

- Minimum 1 year of related experience

A day in your life with us

- Deliver an excellent meeting with the customer across all customer assignments.
- Engage with customers in a friendly and confident manner to create a rewarding customer experience.
- Contribute and achieve operational KPIs and goals to maintain customer loyalty.
- Support customer colleagues to continuously develop knowledge and skills within the area of customer experience.
- Support and assist co-workers to create solutions to customer issues.

About this work area

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with recent and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services,



gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Why you will love us

- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Customer Experience Co-worker II

The starting rate/ salary for this position is 19.04 CAD

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📌 Customer Experience Co-worker II (Winnipeg)
🏢 IKEA Gruppe
📍 Winnipeg