We are looking for a qualified and dedicated Medical Office Assistant (MOA) to work at a busy and quick-paced medical pediatric office

Job Summary: The MOA is responsible for the following duties:

· Registering and scheduling patients for their routine/acute office visits.

· Rooming patients in to the appropriate rooms and handling the pre-assessment portion of the visit, this includes but not limited to, taking vital signs, checking growth parameters, and giving them the appropriate forms to fill out.

· Cleaning patient examinations rooms after the patient completes their visits

· Filtering through incoming faxes and ensuring they are filed into the relevant folder or patients chart properly

· Processing all online booking requests and ensuring they are being booked appropriately

· Assisting with incoming referrals and processing them according to the office standard.

· Selecting and ordering supplies/equipment necessary for the MOA position.

· Ensuring steady workflows and uninterrupted service.

· Ensuring patient satisfaction, including troubleshooting when there is a complaint.





· Ensuring compliance with current healthcare regulations, medical laws and high ethical standards

Job Requirements and Qualifications
Two years experience
Positive leadership skills and interpersonal and communication skills.
Proven work experience in a health care provider office.
Superior telephone etiquette and patient communication
Ability to handle medical records discreetly
Familiarity with medical office safety and infection control standards and procedures
Excellent organizational and time-management skills
Ability to multi-task and perform well in stressful situations
Diploma/ certificate in Healthcare Administration, Business, or relevant field
Computer literacy utilizing MS Office software applications and ability to research on the Internet.
Experience with ACCURO EMR is an assets.
Fluent in Arabic is an assest

Job Type: Full time

Pay: $19.00-$21.00 per hour

Experience:
MOA: 2 years (required)

Licence/Certification:
Medical Administration (required)

Work Location: In person

📌 Medical Office Assistant London
🏢 Dr. Samim Paediatric and Adolescent Care
📍 London