Our business is very community-driven, so we're looking for a team member who reflects our values of compassion and empathy, while fostering engagement through curiosity and kindness. Due to the nature of working in health care, we often deal with individuals who may have non-visible pain or may feel vulnerable asking for assistance. Our goal is to ensure that clients feel at ease and we do our best to build that trust from the moment they walk in the door or call with questions.

The ideal candidate enjoys working in a very collaborative people-forward space, as the role aids in assisting staff and clients alike. Training is fully provided for the necessary office and medical software to ensure comprehension.

The day-to-day requirements:
Clear proficiency using Apple & Google Office Suites, JANE online scheduling & billing software (training will be provided for all)
Solid communication skills for the following:




- client rapport-building- interpersonal capabilities with both clients and team to ensure tasks are completed as requested- Medical literacy to be able to provide clients with a detailed understanding of their insurance provider feedback (both private insurers and ICBC / WCB), and to complete medical information and privacy requests.- Excellent spelling and grammatical skills- Detail oriented- Robust critical thinking- Ability to take initiative and be a self-starter
Time management skills
Clinic maintenance

We offer:
On-site gym privileges
Wellness package
Excellent co-working environment

Please note there is potential for this position to grow into a full time role. Serious inquiries only. Please forward resume and cover letter, Attention: Ashley. We thank you for your interest in advance. Only candidates selected for interview will be contacted.

Pay: From $21.00 per hour

Expected hours: 18.0 – 28.0 per week

Advantages:
Extended health care
Flexible schedule

Education:
Secondary School (preferred)

Language:
English (required)

Location:
Vancouver, BC V6B 2L3 (preferred)

Work Location: In person

📌 Medical Administrator Vancouver (Canada)
🏢 Gastown Massage Therapy
📍 Canada