Product Support Sales Representative (PSSR) - Heavy Equipment Parts

Global Wholesale Parts supplies Global Quality Parts (GQP) - OEM exact-match parts for heavy construction and mining equipment, with our deepest coverage on Caterpillar. We're hiring a Product Support Sales Representative.

This is an outside sales role with an established customer base. You'll be with customers - contractors, mine sites, fleet maintenance managers - most of the week.

Compensation: Base salary plus uncapped commission.

What you'll do:
Own and grow your accounts: account planning, existing customer management, and current business development
Quote parts accurately from machine model and serial number - filters, batteries, undercarriage and running gear, GET, engine kits and accessories
Resolve customer issues: warranty, backorders, cross-references, sourcing
Build and maintain a real pipeline in CRM; hit and beat sales KPIs
Work closely with inside parts, purchasing, and shipping
Stay current on product, competitor pricing, and customer activity

What you need:
5+ years outside sales managing large accounts (heavy equipment, industrial, mining supply,



or heavy-duty parts)
3+ years heavy-duty parts sales or product support
Valid driver's licence and clean abstract
Travel to customers required; may include 1–3 day overnight trips
Strong organizational and interpersonal skills; able to work independently

Assets:
Product knowledge across Caterpillar, John Deere, Cummins, or Komatsu, and familiarity with illustrated parts manuals
Journeyman parts ticket or shop and mechanical background
Experience working in HubSpot CRM
Existing customer relationships in the heavy equipment trade

You do not need a trade ticket to apply. A proven heavy-duty parts sales track record matters more

Job Types: Full-time, Permanent

Pay: $50,000.00-$150,000.00 per year

Advantages:
Casual dress
Extended health care
In office parking

Experience:
PSSR journeyman PARTS: 5 years (preferred)
heavy duty parts sales / support: 3 years (required)

Licence/Certification:
Journeyman Certificate (preferred)

Work Location: In person

📌 Product Support Sales Representative Pssr Heavy Equipment Parts Nisku
🏢 Global Wholesale Parts
📍 Nisku