About Us

At Toronto Family Hearing, we support patients across the full lifespan, from infants to older adults, navigating hearing loss. Our front desk team must be able to shift communication styles seamlessly: from calm, clear communication with older patients, to warm, engaging interactions with young children and their families.

Who You Are
Clear, patient communicator with older adults
Warm, engaging, and adaptable with children
Reassuring and organized with parents
Robust team player who communicates clearly and follows through
Takes ownership and keeps things organized for others
Looking for a long-term role and interested in growing within a stable, professional clinic environment

Responsibilities
Booking appointments and confirming details clearly
Greeting patients and families in a welcoming manner
Managing inquiries with adaptable communication
Coordinating with team members across locations
Processing payments and maintaining records
Supporting clinic operations and logistics

Key Skills
Adaptive communication across patient types
Explicit speech and strong listening skills
Ability to engage young children calmly
Comfort supporting busy or stressed parents
Strong teamwork and accountability
Attention to detail and organization

What We’re Looking For Long-Term





We are looking for someone who views this role as more than just a job. The ideal candidate is seeking a long-term position, values stability, and is motivated to grow within the clinic over time. Consistency and reliability are critical in delivering high-quality patient care, and we invest in team members who are committed to building a career with us.

Application

Submit your resume and a cover letter. Applications without a cover letter will not be considered.

Schedule and Compensation
This is a full-time, permanent position scheduled Monday to Friday, and up to 6 Saturdays per year in addition to the regular schedule.
Compensation is commensurate with experience. Annual bonuses linked to performance.

Candidates looking for their superior patient care service skills to be rewarded and valued should apply by submitting their resume and a cover letter demonstrating their writing proficiency. Please note, applications submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: From $20.00 per hour

Perks:
Company events
Extended health care
Paid time off

Application question(s):
What made you respond to this job posting?

Work Location: In person

📌 Patient Care Coordinator/receptionist Audiology/hearing Aid Clinic Toronto (Canada)
🏢 Toronto Family Hearing
📍 Canada