Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical and dental office procedures, combined with strong administrative skills, will help facilitate efficient patient flow, accurate record keeping, and seamless communication between patients and healthcare providers. This position offers an exciting prospect to contribute to quality patient care in a fast-paced, supportive environment.

Responsibilities
Greet patients and visitors warmly, providing excellent front desk service in a professional manner
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
Maintain accurate electronic medical records using Epic or similar electronic health record systems
Verify patient insurance information and assist with billing procedures using Dentrix or comparable dental practice management software
Prepare exam rooms, assist with patient intake, and update medical and dental histories with precision
Coordinate appointment scheduling, cancellations,



and follow-ups efficiently to optimize provider availability
Handle administrative tasks such as data entry, filing, and managing correspondence to support daily clinic operations

Requirements
Proven experience working in a medical office environment with familiarity in front desk duties
Solid knowledge of medical terminology for accurate communication and documentation
Proficiency in electronic medical records (EMR) systems
Excellent organizational skills with the ability to manage multiple priorities simultaneously
Effective communication skills to interact confidently with patients, staff, and healthcare providers
Experience operating multi-line phone systems and handling high-volume call environments
Prior office experience in healthcare settings is preferred;

Join us to make a difference by providing exceptional administrative support that enhances patient experiences! We are committed to fostering a positive work environment where your skills are valued and your qualified growth is supported.

Pay: $17.03-$22.00 per hour

Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care

Work Location: In person

📌 Medical Office Assistant Macleod (Fort Macleod)
🏢 Fort Macleod Medical Clinic
📍 Fort Macleod