We are looking for a highly organized and responsible Office & Virtual Operations Manager to work from our Niagara Falls office and oversee the day-to-day coordination of our in-person and overseas virtual operations.

This is not simply an Executive Assistant position. The successful candidate will act as a central point of coordination between management, virtual employees, office staff, clients, contractors and field teams, while also providing support to the CEO when required.

Core Responsibilities
Manage and coordinate the overseas Virtual Assistant team
Assign tasks and follow up on deadlines and deliverables
Monitor VA attendance, productivity and daily reporting
Coordinate communication between the CEO, management and virtual staff
Conduct regular virtual team meetings and operational follow-ups
Manage day-to-day Niagara Falls office operations
Handle office visitors, clients, contractors and meet-and-greets
Prepare cheques, estimates, invoices, documents and administrative paperwork
Maintain organized company records and operational documentation
Coordinate appointments, meetings and schedules




Assist with property-management and maintenance operations
Follow up with clients, vendors and contractors
Assist the CEO with meetings, scheduling and administrative requirements when needed
Accompany management to meetings or site visits when required
Take photos/videos and assist with company and CEO content shoots
Ensure tasks assigned across departments are completed and properly reported
Identify operational issues and escalate important matters to management

What We're Looking For

The person needs to be confident enough to manage people, not simply take instructions.

They should be organized, professional, good with follow-ups, comfortable managing remote employees, able to communicate with clients, and capable of keeping multiple departments accountable.

Full time | In-person – Niagara Falls, ON

Pay: $19.00-$23.50 per hour

Expected hours: 32.0 – 40.0 per week

Perks:
Casual dress
Versatile schedule
On-site parking

Work Location: In person

📌 Office & Virtual Operations Manager Niagara Falls
🏢 NLLC & HAH Developments Inc by Shah Holding Impire
📍 Niagara Falls