Overview
We are seeking a personable and qualified individual to join our team as a BellPerson. This role is essential in providing exceptional guest experiences and ensuring smooth front office operations. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and the ability to handle multiple responsibilities efficiently. Previous hospitality or hotel experience is preferred, but a robust customer service orientation and proficiency with driving are key. Multilingual or bilingual abilities are highly valued to assist a diverse guest base. This position offers an engaging environment where your interpersonal skills will directly contribute to guest satisfaction and overall operational success.

Responsibilities
Greet guests warmly upon arrival and provide luggage assistance.
Maintaining and upseep of lobby and pool area when required
Handle guest inquiries, requests, and complaints with professionalism and empathy
Operate Hotel Airport Shuttle for pickup and drop.
Provide information about hotel amenities, local attractions, and services
Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly




Uphold excellent phone etiquette at all times to foster positive guest interactions
Support front desk operations during peak hours or staff shortages as needed

Skills
Strong customer service skills with a friendly and professional demeanor
Excellent communication skills, both verbal and written
Ability to operate multi-line phone systems efficiently
Multilingual or bilingual abilities to serve diverse guests effectively (preferred)
Experience in hospitality, hotel front desk operations, or guest services (preferred)
Knowledge of phone etiquette and guest interaction best practices
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Proven ability to remain calm under pressure and resolve issues diplomatically

This role is vital in creating a welcoming environment for our guests while ensuring seamless front desk operations. We value candidates who are enthusiastic about hospitality and committed to delivering outstanding service.

Pay: Up to $15.35 per hour

Perks:
In office parking
Paid time off

Work Location: In person

📌 Bell Person Saskatoon
🏢 Saskatoon Innnference Centre
📍 Saskatoon