We are seeking a dedicated Front of House Manager to lead our front-of-house team! This role is vital in ensuring outstanding customer service and smooth daily operations, reflecting our commitment to excellence.
Responsibilities
Oversee daily restaurant operations ensuring high standards of service.
Lead and motivate the front-of-house team to deliver exceptional guest experiences.
Manage reservations, seating arrangements, and customer inquiries.
Ensure compliance with food safety and hygiene regulations.
Train and mentor staff to uphold company standards.
Collaborate with kitchen staff to coordinate service flow.
Handle customer feedback and resolve issues promptly.
Maintain a welcoming atmosphere that encourages repeat business.

Qualifications




Proven supervising or management experience in a restaurant setting.
Robust leadership and team management skills.
Excellent customer service skills.
Knowledge of food safety standards.
Experience with POS systems such as Micros POS is preferred.
Ability to handle cash transactions accurately.
Hospitality or hotel experience is a plus.
Exceptional communication and organizational skills

Pay: From $19.00 per hour

Perks:
Discounted or free food
Adaptable schedule

Work Location: In person

📌 Front Of House Manager Banff
🏢 Elk and Oarsman
📍 Banff