Overview
The E-commerce Logistics Specialist (Mandarin) will be responsible for coordinating international shipments, working closely with 3PL partners and warehouses, and ensuring timely, accurate order fulfillment. This role requires robust cross-functional communication, problem-solving skills, and experience with logistics systems or e-commerce platforms.

Responsibilities

Logistics & Fulfillment
Coordinate and track international and domestic shipments (courier, ocean, air)
Manage customs documentation, duties, and regulatory compliance
Communicate with freight forwarders and logistics providers to ensure timely deliveries
Monitor inbound and outbound shipments for delays or issues

Warehouse & Inventory Coordination
Collaborate with warehouse teams to align on inventory levels and inbound schedules
Maintain accurate shipping and receiving records
Support product transfers and restocking between international locations

E-commerce Operations Support
Work with the operations and customer service team to resolve order issues
Ensure smooth handoffs between e-commerce order processing and fulfillment
Assist in improving shipping SLAs, tracking visibility, and customer experience

Cross-Functional Collaboration
Liaise with global teams across operations, procurement,



and product departments
Coordinate with 3PLs, suppliers, and internal stakeholders across different time zones
Provide reporting and data insights on shipping KPIs and logistics costs

Experience
2+ years of experience in logistics, e-commerce operations, or supply chain coordination
Familiarity with international shipping regulations and incoterms
Experience working with 3PLs, freight forwarders, and warehouse partners
Strong communication skills and comfort working in a quick-paced, multi-national environment
Proficiency in Excel, Google Sheets, and logistics platforms
Knowledge of marketplaces such as Amazon, Walmart, or Shopify is a plus
Mandarin language skills
Previous experience in a small-to-mid-sized e-commerce business

Join us as we expand our online presence and deliver exceptional shopping experiences to our customers!

Job Types: Full time, Permanent

Pay: $40,000.00-$50,000.00 per year

Benefits:
Casual dress
Company events
Dental care
Life insurance
On-site parking
Paid time off
Vision care

Experience:
Logistics: 2 years (preferred)

Language:
Mandarin (preferred)

Work Location: In person

📌 Logistics Specialist E Commerce Markham
🏢 Ventmere
📍 Markham